TOKYO —When American Chuck Grafft and his wife Kelly started a co-op in the late 1980s to import items that they and their friends in the foreign community missed most from home (bagels, breakfast cereal and peanut butter), they probably had no idea that more than 20 years later, their business would be booming, offering more than 40,000 items to thousands of families ordering several thousand items every week.
Japan Today hears more from Grafft about his success story.
Why did you start the Foreign Buyers’ Club?
Kelly and I started the FBC to help those of us in the community who missed things from home. It was like a hobby for the first few years. We took two years to get set up and get approval to import items.
How has business been so far this year?
Fairly steady. We have about the same number of orders but less items per order.